There are several ISPs in the Grand Duchy of Luxembourg that offer fibre and cable solutions, some of which are also mobile phone operators.

It is always best to shop around by consulting the specific packages that each ISP offers on their respective website, which you can find in our ISP directory.

Additionally, this privately-run website can assist you in comparing offers and packages: LetzCompare.

Yes, Luxembourg has excellent fibre optic coverage. Nearly 80% of homes can access this technology. You can enter your address in the following Geoportail database to find out whether your home is eligible for fibre optic connection. Alternatively, contact any of the internet service providers to check your eligibility.

The price varies depending on the operator and package, but the average is €50,21 per month for 100mbps ultra-high-speed broadband. You may also have to pay for the installation of the cabling into your home.

Source: Etude des Tarifs des Services Internet Fixe au Luxembourg 2023

It is difficult to establish an average, but you should know that the existing infrastructure allows 95% of the population to access a connection of at least 1GB/s. What is more, 58% of households already have connection speeds of 100mb/s or more.

If you want a better internet connection, you can either upgrade your existing package, check your eligibility and opt for fibre optics, or check with your cable provider. A fibre optic or cable TV (coaxial) connectivity is future-proof and much more powerful than copper-based ADSL. MyConnectivity has put together an article on the subject.

Yes, business customers have access to several dedicated internet services in Luxembourg. These are offered by some of the country’s main operators, or by companies that specialise in business connectivity. Please refer to ISPs that provide corporate packages.

Your operator is undoubtedly the most qualified professional to solve your internet access problems. They all have a customer service staffed by technicians. Their hotline can be found on your contract or on the operator’s website.

Depending on the type of connection you want, and whether you have the appropriate connection infrastructure, the procedure can take anything from a few days to a few weeks. However, in most cases you can request a temporary mobile router to have internet on the first day.

Despite some of the best broadband coverage in Europe, there are still “white spots” in the Grand Duchy, particularly in rural areas. The government and operators are making the reduction of these white spots a priority, and work is underway to achieve full network coverage.

Very High-Capacity Networks (VHCN) according to BEREC , are:

• Any network providing a fixed-line connection with a fibre roll out at least up to the multi-dwelling building.
• Any network providing a wireless connection with a fibre roll out up to the base station.
• Any network providing a fixed-line connection which is capable of delivering, under usual peak-time conditions, services to end-users with the following quality of serviceDownlink data rate ≥ 1000 Mbps.
• Uplink data rate ≥ 200 Mbps.
• Any network providing a wireless connection which is capable of delivering, under usual peak-time conditions, services to end-users with the following quality of serviceDownlink data rate ≥ 150 Mbps
• Uplink data rate ≥ 50 Mbps

Vertical Cabling, also called in-house or in-building cabling infrastructure, refers to the network cabling system used to connect different floors of a building or connect various telecommunications rooms within a multi-dwelling structure. It typically involves the use of vertical ducts or risers where the cabling is installed, running from floor to floor. In context of this project, Vertical Cabling includes all the technical, organisational and spatial components between the NTP and the Entry Box of the Apartment, required to ensure digital connectivity in multi-dwelling buildings.